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Shipping

You will receive a tracking number via email when your order has shipped.

Service Level

Qualifications

Processing Time

Transit Time

Cost – Flat Rate

FedEx Economy

Only for contiguous U.S. orders

Approximately 2 weeks

4 – 10 business days

$9.99

FedEx Ground

Only for contiguous U.S. orders

Approximately 2 weeks

1 – 5 business days

$12.95

FedEx Ground

For Alaska & Hawaii

Approximately 2 weeks

7 – 10 business days

Active FedEx rates apply

Free Shipping (Economy/Ground)

Only for contiguous U.S. orders

Approximately 2 weeks

1 – 10 business days

Must purchase over $89 to qualify

 

International Shipping

We only offer shipping to international schools currently signed with Charleston Wrap. Online orders can be shipped anywhere in the US, or to the international school via the Ship-to-School option. The Ship-to-School option means the online order will be sent with the school’s catalog product orders. We do not offer international shipping to individual customer addresses.

Returns

You can return item(s) purchased through Charleston Wrap up to 60 days after the recorded delivery date for a refund. Customers may be responsible for the return cost of shipping. To get started, please create a support ticket with details on your situation and include any necessary pictures. Masks/Gaiters cannot be returned, and Personalized Items cannot be returned due to customer error.

 Click this link to create a support ticket: https://charlestonwrap.freshdesk.com/support/tickets/new